Our Customer Service Team are a lovely bunch and here to help with all things Monsoon for our customers.

When contacting our Customer Services team please provide them with as much information as possible regarding your query, including any order number you may have. This will allow them to assist you quickly. 


Our team is on hand Monday to Friday: 08:00 - 20:00 GMT and Saturday and Sunday: 09.00 -18.00 GMT.


You can choose from a number of options and they’ll be available with friendly advice when you need it.


Telephone: 0203 372 3052 (Please note, for quality purposes, your call may be recorded).


Email: customerservices@monsoon.co.uk


Social: Direct message us on Twitter @MonsoonHelp


Chat: Use our Help Button to chat with us


Please be advised that our Customer Services team are unable to assist with job or reference requests.