During this time our team are experiencing a high volume of queries. We do thank you for your patience and understanding during this time and the team will answer your query as soon as possible.
Our Customer Service Team are a lovely bunch and here to help with all things Monsoon for our customers.
When contacting our Customer Services team please provide them with as much information as possible regarding your query, including any order number you may have. This will allow them to assist you quickly.
Please be advised that our Customer Services team are unable to assist with any reference, employment requests or employee queries.
Our team is on hand to help Monday to Friday: 09:00 - 17:30 GMT. Our Customer Services team are closed at the weekend and on Bank Holidays.
You can choose from a number of options and they’ll be available with friendly advice when you need it.
Telephone: CLOSED (Our general query phone line is currently closed. However, our telephone ordering line is open and the team are available to place an order for you).
Telephone Orders: 0203 7388 836
Chat: Use our Help Button to chat with us
Social: Direct message us on Twitter @MonsoonHelp