Our Customer Service Team are a lovely bunch and here to help with all things Monsoon for our customers.

When contacting our Customer Services team please provide them with as much information as possible regarding your query, including any order number you may have. This will allow them to assist you quickly. Our team is on hand Monday to Friday: 08:00 - 20:00 GMT, Saturday 09.00 -18.00 GMT and Sunday: 09.00 -14.00 GMT.


You can choose from a number of options and they’ll be available with friendly advice when you need it.


Chat: Use our Help Button to chat with us


Email: customerservices@monsoon.co.uk

Please be advised that our Customer Services team are unable to assist with any reference, employment requests or employee queries. Please Click Here for more details.


Social: Direct message us on Twitter @MonsoonHelp


Telephone: 0203 372 3052 (Please note, for quality purposes, your call may be recorded).