Found, sealed, delivered. At Monsoon, we are committed to ensuring our customers receive their orders in full and on time.
Our concierge service will, where possible, search our stores to fulfill your order. Once located, your order will be delivered in 3-5 working days, excluding Bank Holidays and weekends.
On the rare occasion we are unable to find your item(s) in one of our stores, we will cancel and refund this part of your order.
Multiple items in your order may be sent separately and at different times. However, you will only be charged one amount of postage.
Someone will need to be available to receive and sign for your order upon delivery.
Please note we are only able to ship Fashion Finder orders to UK mainland and Northern Ireland. We are currently unable to ship Fashion Finder orders to Guernsey, Jersey and ROI.