Can I exchange an item I purchased in one of your stores? We are unable to process exchanges through our warehouse, but you are welcome to visit one of our stores. To locate your nearest store, click here. Need more info? Just use our Live Chat Button or click here for our full contact options 27 November 2018 18:51 Updated Related articles How do I return an item I purchased online? What is your returns policy for items purchased online? Our Customer Services Team Can I exchange an item from my online order? How do I get a refund from you?