Can I exchange an item I purchased in one of your stores? We are unable to process exchanges through our warehouse, but you are welcome to visit one of our stores. To locate your nearest store, click here. Need more info? Just use our Live Chat Button or click here for our full contact options 20 February 2018 19:28 Updated Related articles How do I return an item? What is your returns policy? Our Customer Service Team How do I get a refund from you? Can I return a Sale item?