Can I exchange an item I purchased in one of your stores? We are unable to process exchanges through our warehouse, but you are welcome to visit one of our stores. To locate your nearest store, click here. Need more info? Just use our Live Chat Button or click here for our full contact options 13 January 2020 11:43 Updated Related articles Our Customer Services Team How do I return an item I purchased online? Can I exchange an item from my online order? How long do I have to return a full priced item? What is your Online Returns Policy?