Can I exchange an item from my Order? We are unable to process exchanges through our warehouse, but you are welcome to visit one of our stores. To locate your nearest store, click here Need more info? Just use our Live Chat Button or click here for our full contact options 10 February 2018 21:33 Updated Related articles What is your returns policy? Can I return a Sale item? How do I get a refund from you? Can I exchange an item I purchased in one of your stores? I forgot to include my despatch note in my returns parcel, what should I do?