Due to the temporary closure of our stores we are currently unable to offer our Click and Collect delivery service.


However, we're still happy to come to you and to make things easier for you, we're offering free Standard Delivery on all Monsoon orders of £50 or more.


We're also offering our customers a dedicated telephone order service where the team can help with any styling or product queries you may have. You can place a telephone order here:  020 3738 8836


Don’t forget if you are a Reward Member you can take advantage of your free next day delivery offer. 


If you have any questions regarding your uncollected Click and Collect order our Customer Services team is happy to help.


Our Customer Services team can be contacted via the following channels:


Email: customerservices@monsoon.co.uk

Live Chat: This is on our Help Centre and on our website

Social: Facebook/Twitter/Instagram



You may not be able to select Click and Collect delivery due to one or more of the items you wish to order are only available via our Concierge Fashion Finder Service.

This is when an item is no longer in stock at our warehouse, but we are able to source it from a UK store. 

 Only standard delivery to a home or work address is available for our Concierge Fashion Finder service.

 Please be aware that we only offer a Click and Collect delivery service to selected stores. These can be found here