We know how important it is to receive your goods when you expect them, especially if you've ordered something for a specific occasion. 



All UK and ROI delivery options, except for Click and Collect, are fully tracked and a link to your tracking information will be in your despatch email. 

 

We offer a number of delivery options within the UK and ROI. A full list of details can be found below. We do ask for you to wait the allocated time frame before querying where your order is.

 

Our Customer Services team will only be able to answer queries and investigate any orders that have yet to be delivered after the delivery time frame.

 

Please be aware that we do not offer delivery to a BFPO, mail forwarding, storage or PO address for example Address Pal, Aramex House or Parcel Motel.

 

Attempting to use such an address may cause your order to be rejected on our system and your bank to ring fence the value of the order for 10 days.

 

 

Destination Shipping Type Costs Shipping Time
United Kingdom Click & Collect Free

3-5 Working Days (Monday - Friday, excludes Saturday, Sunday and Bank Holidays)

Not available on Home by Monsoon orders.

Fashion Finder (tracked) £3.95 FREE ON ORDERS OVER £75

3-5 Working days (Monday - Friday, excludes Saturday, Sunday and Bank Holidays)

We are unable to ship Fashion Finder orders to Guernsey, Jersey and ROI.

Standard (tracked) £3.95 FREE ON ORDERS OVER £75

3-5 Working Days (Monday - Friday, excludes Saturday, Sunday and Bank Holidays)

 

Next Day (tracked)*

£5.95 Order before 10pm on Monday to Friday, 6pm Saturday, 6pm Sunday. (Excludes Bank Holiday Monday)
Saturday nominated day (tracked)* £5.95 Order before 6pm on Friday for Saturday delivery. If placing an order on a Saturday, delivery will be the next available Saturday.
Sunday nominated day (tracked)* £5.95 Order before 6pm on Saturday for Sunday delivery. If placing an order on a Sunday, delivery will be the next available Sunday.
Monsoon Home Furniture £50.00

3-5 Working days (Monday - Friday, excludes Saturday, Sunday and Bank Holidays), tracked delivery service 

Special Courier (home furnishings only) £4.95

3-5 Working days (Monday - Friday, excludes Saturday, Sunday and Bank Holidays), tracked delivery service

 

Destination Shipping Type Costs Shipping Time
ROI Standard (tracked) £3.95 FREE ON ORDERS OVER £75

4-6 working days (Monday - Friday, excludes Saturday, Sunday and Bank Holidays).

Express (tracked) £10.00 2-3 working days (Monday - Friday, excludes Saturday, Sunday and Bank Holidays).

 

We aim to deliver parcels within the time frames specified on our site. However, there are times when delays may occur which are beyond our control such as adverse weather. We will always keep our customers updated should this happen.

 

All tracked orders will require a signature upon delivery. 

 

Please note, some of your items may be delivered separately as orders are occasionally despatched from different locations. In such cases, we will always send you a separate tracking email for each delivery.

 

If you have an item(s) in your shopping bag that requires Furniture Delivery or Special Courier, these will be sent to you in 3-5 days (Monday to Friday). Other items will be sent via our normal delivery service.We are currently unable to offer our Click and Collect delivery service for Home by Monsoon orders.

 

*Please check our special postcodes pages as delivery type may not be available or delayed.