We are currently unable to offer our Click and Collect delivery service to store as our customers' health and wellbeing remains our top priority.

However, if you can’t come to us, we’ll come to you and to make things easier for you, we're offering free Standard Delivery on all Monsoon orders of £50 or more. Don’t forget if you are a Reward Member you can take advantage of your free express delivery offer.   

 

We know how important it is to receive your goods when you expect them, especially if you've ordered something for a specific occasion.


All UK and ROI delivery options, except for Click and Collect, are fully tracked and a link to your tracking information will be in your despatch email. 

 

We offer a number of delivery options within the UK and ROI. A full list of details can be found below. We do ask for you to wait the allocated time frame before querying where your order is.

 

Our Customer Services team will only be able to answer queries and investigate any orders that have yet to be delivered after the delivery time frame.

 

Please be aware that we do not offer delivery to a BFPO, mail forwarding, storage or PO address for example Address Pal, Aramex House or Parcel Motel.

 

Attempting to use such an address may cause your order to be rejected on our system and your bank to ring fence the value of the order for 10 days.

 

 

Destination Shipping Type Costs Shipping Time
United Kingdom

 Click & Collect

 Free

CURRENTLY UNAVAILABLE

 Fashion Finder (tracked)

 £3.95 FREE ON ORDERS OVER £50

CURRENTLY UNAVAILABLE

 

Standard (tracked)

£3.95 FREE ON ORDERS OVER £50

3-7 Working Days (Delivery is Monday - Friday between 8am-8pm, excludes Saturday, Sunday and Bank Holidays)

**Not valid on furniture orders

Express Delivery

(previously Next Day and Reward free Next Day)*

£5.95

Due to enhanced hygiene and social distancing measures we’ve put in place, we are experiencing some delays. For the fastest delivery possible (1-2 working days), please choose next day delivery and order before 8pm.

Order before 8pm on Monday to Friday, 6pm Saturday, 6pm Sunday. (Delivery excludes Bank Holiday Monday) delivery will be between 8am-8pm.

Not available for delivery to: Channel Island and Scilly, Isle of Man or Northern Ireland or for Gift card orders.

**Not valid on furniture orders

Saturday nominated day (tracked)*

 £5.95

CURRENTLY UNAVAILABLE

 Sunday nominated day (tracked)*

 £5.95

CURRENTLY UNAVAILABLE

 

Monsoon Home Furniture

 

£50.00

3-5 Working days (Delivery is Monday - Friday, excludes Saturday, Sunday and Bank Holidays), tracked delivery service.

*Service not available for ROI. 

 Special Courier (home furnishings only)

£4.95

3-5 Working days (Deliver is Monday - Friday between 8am-8pm, excludes Saturday, Sunday and Bank Holidays), tracked delivery service 

 

Destination Shipping Type Costs Shipping Time
ROI Standard (tracked) £3.95 FREE ON ORDERS OVER £75

4-6 working days (Delivery is Monday - Friday, excludes Saturday, Sunday and Bank Holidays).

Express (tracked) £10.00 2-3 working days (Delivery is Monday - Friday, excludes Saturday, Sunday and Bank Holidays).

 

We aim to deliver parcels within the time frames specified on our site. However, there are times when delays may occur which are beyond our control such as adverse weather. We will always keep our customers updated should this happen.

 

All tracked orders will require a signature upon delivery. 

 

Please note, some of your items may be delivered separately as orders are occasionally despatched from different locations. In such cases, we will always send you a separate tracking email for each delivery.

 

If you have an item(s) in your shopping bag that requires Furniture Delivery or Special Courier, these will be sent to you in 3-5 days (Monday to Friday). Other items will be sent via our normal delivery service.We are currently unable to offer our Click and Collect delivery service for Home by Monsoon orders.

 

*Please check our special postcodes pages as delivery type may not be available or delayed.