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Monsoon Help Centre
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Frequently Asked Questions
What Are Your UK And ROI Delivery Options?
Where is my order?
US Shipping
Where do you deliver to internationally?
Where are your Click and Collect Stores?
Why can't I choose Click and Collect?
How can I ensure I am buying from Monsoon's genuine website?
Can I place an order over the phone?
How do I return a UK or ROI order?
We're now paperless, how to return your UK or ROI online order!
What is your Christmas returns policy?
What is your returns policy?
I returned my items, when can I expect my refund?
US Returns
What is your international returns policy? (for International orders only, and not for orders shipped to a UK, Irish or US address)
How do I return an international order (for international orders only and not for UK, ROI or US returns)?
Why am I unable to check out?
Can I buy a Gift Card online?
How do I join the Monsoon Reward Members' Club?
UK and ROI Store Locator
Size Guide
How can I contact Customer Services?