• The current balance on gift cards can be used as complete or partial payment for Monsoon items in store or online at www.monsoon.co.uk
  • Any unused balance will remain on the gift card. You can check your balance in store, at the point of checkout or by ringing customer services on 0203 372 3052.
  • Monsoon gift cards are valid for 24 months from the date of issue after which any remaining balance will be voided.
  • Gift cards cannot be used to purchase other gift cards.
  • Lost, stolen, or damaged cards will not be replaced. Treat cards like cash.
  • Items bought with a gift card can be returned under our normal return policy. Refunds will be issued as store credit or a replacement card. Gift cards cannot be redeemed for cash, used for prior purchases, or resold.
  • We reserve the right to cancel any card suspected of fraud or misuse.
  • Purchases are subject to our standard terms and conditions which may (along with these gift card terms and conditions) be updated from time to time.
  • E-Gift Cards will be sent to the email address of the person who is receiving the Gift Card and by entering their email address you confirm that they’ll be happy to hear from us.
  • Gift Cards and e-Gift Cards are non refundable.