We are incredibly grateful to our loyal East customers for your continued support of our creative vision and values. We want to reassure you that we remain deeply committed to the craftsmanship, artisanal influences, and timeless style that make East so special.
This is not goodbye, we hope you will continue to enjoy shopping the East brand while also discovering everything Monsoon has to offer.
You can now shop the East clothing collection on the Monsoon website at monsoon.co.uk
To explore the East collection, please click here: https://www.monsoon.co.uk/east/
As we transition to Monsoon.co.uk, here are a few important things you may need to know:
East.co.uk Refunds & Returns
Customers who purchased from east.co.uk can still return items within 30 days of purchase using our usual returns portal: https://east.returns.international/pro
For any future East items purchased through Monsoon.co.uk, the standard Monsoon returns policy will apply.
East Gift Cards
If you currently have an active East Gift Card or eGift Card, please note these will no longer be valid online at Monsoon.co.uk or in Monsoon stores.
However, we are pleased to offer an exchange for a Monsoon eGift Card, allowing you to continue shopping the East brand at Monsoon.co.uk. Monsoon eGift Cards can also be used in Monsoon stores and on.
If you have any further questions, our Monsoon Customer Services team will be happy to help. You can contact them on 0203 372 3152 or by email at customerservices@monsoon.co.uk.