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Monsoon Help Centre
Orders
Orders
Placing an order
How can I ensure I am buying from Monsoon's genuine website?
Can I place an order over the phone?
Can I send an order gift wrapped?
Can I send a digital gift note in an order?
Why am I getting an Oops page when I am trying to check out?
I'm having issues placing an order.
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I have placed an order
Why haven't I received a confirmation email?
Items are missing from my order, what do I do?
Can I cancel my order or amend my order?
Can I add an item to my order or amend it after it has been placed?
Why has my order been cancelled?
What do I do if my order arrives damaged?
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