Logo HELP CENTRE
Shop Monsoon
  • Shop Monsoon
  1. Monsoon Help Centre
  2. Orders
  3. I have placed an order

I have placed an order

  • Why haven't I received a confirmation email?
  • Items Missing From My Order
  • Can I cancel my order?
  • Can I add an item to my order or amend it after it has been placed?
  • Why has my order been cancelled?
  • What do I do if my order arrives damaged?
  • What do I do if I have an incorrect item in my order
  • My order didn't go through, but I think I have been charged?
  • I placed an Order but it hasn't been confirmed

Get in Touch

  • Chat with Us

    Chat to an advisor online

  • Connect on Social

    Send us a message on Twitter

  • Send an Email

    We will be in touch

  • Give us a Call

    Monday-Friday 9.30-17.30

  • Customer services

    • Delivery Information
    • Returns & Refunds
    • Contact Us
    • Reward Card
    • Gift Cards
    • Sizing Guides
    • Help
  • Identity

    • Who we are
    • Artisan
    • Ethical Trading
    • Charity
    • Sustainability
    • Identity FAQs
  • About us

    • Clothes for Life
    • Cookies Policy
    • Security & Privacy
    • Terms & Conditions
    • Modern Slavery Act
    • Jobs at Monsoon
    • Shop Accessorize

Follow us

Facebook

Twitter

Instragram

Pinterest

Youtube

© 2020 MONSOON BRANDS LTD All rights reserved
MONSOON BRANDS LTD, 1 Nicholas Road, London W11 4AN, Registered number: 12543476