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  • Shop Monsoon
  1. Monsoon Help Centre
  2. Refunds & Returns
  3. UK and ROI Returns

UK and ROI Returns

  • Fair Use Policy
  • How do I return a UK or ROI order?
  • Paperless returns, how to return your UK or ROI online order
  • What is your returns policy?
  • I returned my items, when can I expect my refund?
  • I have a faulty item, what can I do?
  • I paid for my order using an eGift Card and have returned my order. How will this be refunded?
  • Can I return store purchases by post?
  • Can I return an item for an exchange instead of a refund?
  • Can I get a refund if the price of my items in my order have reduced after purchase?
  • What happens to my refund if my card is no longer in use?

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