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Monsoon Help Centre
Returns & Refunds
Returns & Refunds
Refunds
Christmas Update - Returns Policy, Delivery Information and Customer Services Opening Hours
What is your Online Returns Policy?
I sent you my returned items, when can I expect my refund?
How do I get a refund from you?
I have only been refunded for part of my order.
Can I get a refund if the price of my items have changed since I ordered it?
International Returns
How do I return an international order?
Returns
How Do I Get a New Returns Label?
I have a faulty item, what can I do?
How long do I have to return a full priced item?
Can I return store-bought items to the warehouse?
How do I return an item I purchased online?
Can I exchange an item from my online order?
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