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Monsoon Help Centre
Returns & Refunds
Returns & Refunds
Refunds
What is your Online Returns Policy?
I sent you my returned items, when can I expect my refund?
I paid for my order using an eGift Card and have returned my order. How will this be refunded?
How do I get a refund from you?
I have only been refunded for part of my order.
Can I get a refund if the price of my items have reduced since I ordered?
International Returns
How do I return an international order?
Returns
How Do I Get a New UK Returns Label?
I have a faulty item, what can I do?
Can I return store-bought items to the warehouse?
How do I return an item I purchased online? (UK and ROI)
Can I exchange an item from my online order?
How long do I have to return a sale item?
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